Overview:
This category allows customers to exercise their rights under the UAE Personal Data Protection Law (UAE PDPL), including accessing, correcting, deleting, or restricting the processing of their personal data.


When to Use This Category:

  • To request access to your personal data held by BitOasis.

  • To correct or update inaccuracies in your personal information.

  • To request the deletion of your personal data.

  • To withdraw consent for processing or restrict certain processing activities.

Important Note:


Please select this category only when you want to exercise your data rights. Using it for other requests may delay processing, as it is handled through a structured procedure to ensure compliance with UAE PDPL.


How We Handle Your Request:


  1. Acknowledgment: We will confirm receipt of your request within 24 hours.

  2. Verification: You will be asked to provide information to verify your identity.

  3. Processing: Our compliance team will review and act on your request.

  4. Response: You will receive a response within 21 days, including details of the actions taken.




Please select this category only if you want to exercise your data rights, such as accessing, correcting, deleting, or restricting your personal data. Using this option for other requests may delay processing, as it is handled through a formal procedure under UAE PDPL.



Contact:
If you have questions or need assistance, you can reach us at 
help@bitoasis.net