Step-by-Step Guide to Receiving Cryptocurrencies on BitOasis

Receiving cryptocurrencies into your BitOasis wallet from an external wallet is quick and easy. Simply follow these steps:

Step 1: Initiate the Process

• Open your Wallet and select the ‘Receive’ option for the cryptocurrency you wish to deposit.

Step 2: Get Your Deposit Address

• Scan the provided QR code or click the ‘Copy’ button to copy your unique deposit address.
• Paste this address into your external wallet when initiating the transfer to your BitOasis wallet.

Important Guidelines

General Advice

• Carefully review the deposit guidelines to avoid any issues during the transaction.

Specific Cryptocurrency Instructions

• XRP (Ripple):

  • Always include the TAG provided on the "Deposit XRP" page.
  • Failing to include the TAG will result in a permanent loss of your funds.

• EOS (EOS.IO):

  • Both the address and memo are required for deposits.
  • Missing the memo will lead to an irretrievable loss of funds.

• Stellar Lumen (XLM):

  • Ensure you include both the address and memo.
  • Omitting the memo will cause a permanent loss of your funds.

Important Network Restrictions: 

To prevent loss of funds, always use the supported network for each cryptocurrency. 

Please check the following article

Additional Support:

For further information on our cryptocurrency trading guidelines, click Here.

If you require any further clarification or assistance please contact our customer service team by clicking Here.