Guide to Cancelling Deposit Orders

Modified on Fri, 1 May at 3:40 PM

Guide to Cancelling Deposit Orders

Cancel new or pending deposit orders quickly and easily

Important

Only deposit orders with the status "New" or "Pending" can be cancelled. If your deposit order qualifies, you can manage it directly from your deposit history page.

Steps to Cancel a Deposit Order

1

Locate the Deposit Order

Go to your deposit history and locate the deposit order you wish to cancel from the list.

2

Click Cancel Deposit Order

Click the "Cancel Deposit Order" button next to the selected deposit.

3

Confirm the Cancellation

Follow the on-screen prompts to confirm your cancellation. Once confirmed, the deposit order will be successfully cancelled.

Need further assistance?

Our support team is ready to help with any questions about your deposit orders.

Contact Support →


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